Terms & Conditions

Welcome to the UCHIHA LIMITED website. These Terms & Conditions govern your access to and use of this website, as well as any purchases made through our online store. By using this website or placing an order, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue use of the website.

---

1. Company Information

This website is operated by UCHIHA LIMITED.

Throughout these Terms & Conditions, “we”, “our”, and “us” refer to UCHIHA LIMITED.

---

2. Website Use

You may use this website for lawful purposes only.

You agree not to:

• Use the website in a manner that interferes with its normal operation.
• Attempt to gain unauthorised access to any part of the website.
• Submit false or misleading information.
• Use automated tools to interfere with website functionality.
• Copy or reproduce website content without permission.

We reserve the right to restrict or suspend access where misuse is identified.

---

3. Products

UCHIHA LIMITED offers women’s footwear intended for everyday wear, seasonal use, and special occasions.

Product descriptions, colours, materials, sizing information, and images are provided as accurately as reasonably possible. Minor variations may occur due to lighting, screen settings, manufacturing updates, or photography.

Availability shown on the website does not guarantee that every product will remain in stock until an order has been confirmed.

---

4. Pricing & Payments

All prices displayed on the website are shown in British Pounds (GBP).

Prices include any applicable taxes where required unless stated otherwise.

Payment must be successfully completed before an order can be processed.

If pricing errors are identified before dispatch, we reserve the right to cancel the affected order and notify the customer promptly. Any payment received for a cancelled order will be refunded using the original payment method.

Promotional prices and special offers are available only during the stated promotional period.

---

5. Order Acceptance

Submitting an order does not automatically create a binding contract.

After an order is placed, an acknowledgement email may be sent confirming that the order has been received.

Your order is accepted only when it has been reviewed, processed, and prepared for dispatch.

We may decline or cancel an order where:

• Product availability changes before dispatch.
• Information provided during checkout is incomplete or inaccurate.
• Duplicate orders are identified.
• An obvious pricing or product listing error has occurred.

Where an order cannot be fulfilled, any payment already received will be refunded promptly.

---

6. Shipping & Delivery

Orders are prepared after payment has been successfully received.

Estimated delivery times provided on the website are intended as guidance only and may vary depending on destination, courier operations, seasonal demand, weather conditions, or circumstances beyond reasonable control.

Delivery addresses should be checked carefully before completing an order. Delays or additional costs resulting from incorrect address information may affect delivery.

Ownership of products transfers to the customer once delivery has been completed at the address provided during checkout.

Customers are encouraged to inspect their order promptly upon delivery and notify us of any issues within 7 calendar days.

---

7. Returns & Refunds

Customers may request a return for eligible products within 30 calendar days of receiving their order.

Returned products should:

• Be unused.
• Be in their original condition.
• Include original packaging where reasonably possible.
• Include all supplied accessories where applicable.

Once the returned products have been received and inspected, refunds are generally processed within 3–7 business days.

Original delivery charges may not be refundable unless required by applicable law or where an incorrect or faulty item was supplied.

Returns may not be accepted for products showing signs of wear, damage caused after delivery, or alterations made by the customer.

Full details are available within our separate Refund Policy.

---

8. Customer Responsibilities

Customers are responsible for:

• Providing accurate contact information.
• Providing a complete delivery address.
• Selecting appropriate product sizes before ordering.
• Reviewing order details before completing checkout.
• Contacting us promptly if order information requires correction.

Failure to provide accurate information may affect order processing or delivery.

---

9. Intellectual Property

All website content, including text, graphics, product photography, logos, layout, icons, and design elements, remains the property of UCHIHA LIMITED or its respective content owners unless otherwise stated.

No material from this website may be copied, distributed, reproduced, modified, or published without prior written permission.

---

10. Limitation of Liability

To the extent permitted by applicable law, UCHIHA LIMITED shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of this website or the purchase of products.

Nothing within these Terms & Conditions excludes or limits liability where such limitation is not permitted by law.

Our total liability relating to any accepted order shall not exceed the amount paid for the relevant product unless otherwise required by applicable legislation.

---

11. Privacy

Personal information is handled in accordance with our Privacy Policy.

By using this website, you acknowledge that personal information may be processed for order fulfilment, customer support, website administration, and other purposes described within our Privacy Policy.

---

12. Third-Party Links

This website may occasionally contain links to external websites for additional information or convenience.

We are not responsible for the content, availability, or privacy practices of third-party websites.

Visiting external websites is at your own discretion.

---

13. Website Availability

While we aim to keep the website available at all times, temporary interruptions may occur due to maintenance, software updates, technical improvements, or unexpected circumstances.

We do not guarantee uninterrupted access to the website.

---

14. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect operational, legal, or business changes.

Updated versions become effective immediately once published on this website.

Customers are encouraged to review these Terms periodically before placing new orders.

---

15. Dispute Resolution & Governing Law

We encourage customers to contact us directly so that any questions or concerns can be resolved promptly and fairly.

If a dispute cannot be resolved through mutual discussion, these Terms & Conditions shall be governed by the laws of England and Wales.

Any legal proceedings relating to these Terms shall be subject to the jurisdiction of the courts of England and Wales, unless applicable consumer protection legislation provides otherwise.

---

16. Contact Information

If you have any questions regarding these Terms & Conditions or require assistance with an order, please contact us.